Commercial Off-The-Shelf (COTS) Consultant - SAP / ServiceNow

Company: ALTA IT Services
Location: Athens
Posted on: February 20, 2025

Job Description:

COMMERCIAL OFF-THE-SHELF (COTS) CONSULTANT

Are you the right candidate for this opportunity Make sure to read the full description below.
SAP/ServiceNow
Contract to Hire
Public Trust clearance eligibility
Hybrid - 2-3 days a week onsite, Huntsville, AL
SALARY RANGE: $140,000 range annually. Benefits available

ALTA IT Services has a contract-to-hire opening for a COTS specialist with expertise in SAP and ServiceNow solutions to join a contract with a federal government client in Huntsville, AL. We are seeking a highly skilled and detail-oriented Commercial Off-The-Shelf (COTS) Specialist with specific expertise in SAP and ServiceNow solutions to join our team. The COTS Specialist will be responsible for evaluating, implementing, and managing COTS software solutions to meet organizational needs. The ideal candidate will have a strong understanding of software applications, excellent problem-solving skills, and the ability to work collaboratively with cross-functional teams. This is a hybrid position with 2-3 days a week onsite in Huntsville, AL. Candidates must be eligible to obtain a Public Trust clearance.


RESPONSIBILITIES Assess organizational needs and identify appropriate COTS software solutions.
Conduct market research to identify potential COTS vendors and products, with a focus on SAP and ServiceNow solutions.
Conduct market research to identify potential COTS vendors and products.
Evaluate software based on functionality, cost, scalability, and compatibility with existing systems.
Develop implementation plans for selected COTS solutions.
Coordinate with vendors, IT staff, and other stakeholders to ensure smooth deployment.
Configure software to meet organizational requirements and ensure integration with existing systems, with an emphasis on SAP and ServiceNow software.
Configure software to meet organizational requirements and ensure integration with existing systems.
Oversee the ongoing maintenance and support of COTS software.
Manage software licenses and ensure compliance with vendor agreements.
Monitor system performance and troubleshoot issues as they arise, particularly with SAP and ServiceNow systems.
Monitor system performance and troubleshoot issues as they arise.
Develop training materials and conduct training sessions for end-users.
Provide technical support and assistance to users experiencing software-related issues.
Maintain detailed documentation of software configurations, processes, and procedures.
Prepare reports on software performance, usage, and ROI.
Education and Experience
Bachelor's degree in information technology, Computer Science, or a related field.
Minimum of 5 years of experience in implementing and managing COTS software solutions, with significant portions involving SAP and ServiceNow systems.


REQUIRED SKILLS Proficiency in software evaluation and selection processes.
Experience with software configuration and integration.
Knowledge of IT infrastructure and software development life cycle.
Strong familiarity with SAP and ServiceNow solutions and their implementation.
Strong analytical and problem-solving abilities.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Detail-oriented with strong organizational skills.
Desired Skills
Certification in SAP, ServiceNow, project management or relevant IT certifications.
Experience with enterprise-level software solutions.
Familiarity with cloud-based software and services.


Security Clearance: Eligible for a public trust

SALARY RANGE: $140,000 + Annually. Benefits available.

For consideration, please send an updated resume to Melissa McNally via mmcnally@altaits.com

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Keywords: ALTA IT Services, Decatur , Commercial Off-The-Shelf (COTS) Consultant - SAP / ServiceNow, IT / Software / Systems , Athens, Alabama