Network Support Specialist

Company: VirtualVocations
Location: Murfreesboro
Posted on: January 25, 2025

Job Description:

A company is looking for a Network Support Specialist II.

Key Responsibilities

Troubleshoots and resolves technical issues related to Voice, Data, Security, and Video services
Manages customer escalations and provides timely updates on trouble tickets
Assists Service Operations and Network Operations teams with configuration updates and referrals to third-party providers

Required Qualifications

College degree preferred
Proficiency in using PC and business software, including Microsoft Office
Aptitude for learning in a fast-paced, technical environment
Experience with troubleshooting hardware and software issues
Ability to handle multiple priorities effectively

Keywords: VirtualVocations, Decatur , Network Support Specialist, Other , Murfreesboro, Alabama

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